If you are living in the Southern Africa, you send your Zippo Product to
Customers living outside the Southern Africa should contact their local Zippo distributor or go to www.zippo.com to find their nearest Zippo repair facility.
Zippo European Repair Clinic
There is no charge for a Zippo repair, do not enclose any money.
Please allow approx. 2-4 weeks for the return of your repaired Zippo Product.
The Zippo Lifetime Guarantee only applies to Zippo Pocket Lighters and the mechanical condition of its products (inc. the hinge). The finish is not covered by the guarantee. Other Zippo products carry their own specific warranties (Usually 1-2 years)